Privacy Policy

Our website address is: https://septaconsultancy.com.

SEPTA CONSULTANCY INC.

Effective Date: [Dec 08, 2025]

Company Name (“Company,” “we,” “our,” or “us”) is a consultancy firm based in the Philippines that provides various Health Maintenance Organization (HMO) options to Individuals, Families, Groups, SMEs, and Corporate Accounts. We are committed to protecting your personal and sensitive information in compliance with the Data Privacy Act of 2012 (RA 10173), its Implementing Rules and Regulations (IRR), and all relevant policies of the National Privacy Commission (NPC).

This Privacy Policy explains how we collect, use, store, share, and protect your Personal Data.

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1. INFORMATION WE COLLECT

We collect only the information necessary for legitimate business purposes, including HMO processing, account servicing, and client support.

A. Personal Information

 • Full Name

 • Address

 • Email Address

 • Mobile/Telephone Number

 • Date of Birth

 • Gender

 • Civil Status

 • Employment Information (Company, Position, Employee ID, etc.)

 • Government-issued IDs

B. Sensitive Personal Information

(Collected only when required by HMO providers)

 • Medical information / health declaration forms

 • Medical history

 • Laboratory results (if requested by HMO provider)

• PhilHealth information

• Beneficiary details

C. Corporate Information (For SMEs & Corporate Accounts)

 • Company Name

 • Address

 • Contact Person

 • Employee census list

 • Company TIN

 • Authorized signatories

D. Website & Digital Data (If applicable)

 • IP Address

 • Browser/device information

 • Cookies

 • Online inquiry information

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2. HOW WE USE YOUR INFORMATION

We use your data for the following purposes:

 • Evaluating and processing HMO applications

 • Coordinating with HMO provider-partners

 • Preparing proposals and quotations

 • Validating client information for HMO eligibility

 • Managing account servicing and after-sales support

 • Processing claims and benefit usage

 • Providing customer support, follow-ups, or updates

 • Maintaining internal records, reporting, and documentation

 • Complying with legal and regulatory requirements

We do NOT use your information for marketing without your consent, and we do NOT sell or share your data with parties unrelated to your HMO transaction.

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3. DATA SHARING & DISCLOSURE

We may share your Personal Data only with:

A. HMO Providers & Partners

For the purpose of enrollment, approval, servicing, and claims processing.

B. Authorized Employees & Consultants

Personnel who handle client servicing, document processing, and support.

C. Service Providers

Courier services, IT providers, secure cloud storage, digital forms/signature tools.

D. Government Agencies

(Limited only when required by law)

 • National Privacy Commission

 • Bureau of Internal Revenue

 • Other regulatory offices

We do not disclose your data to any unauthorized third party.

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4. DATA STORAGE & RETENTION

We store your data using secure physical and digital systems with controlled access.

Retention Period

We retain your information only for as long as necessary to:

 • Complete HMO transactions

 • Maintain legal, regulatory, or audit requirements

 • Support future renewals

Standard retention is 5–10 years, unless a longer period is required by law.

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5. YOUR RIGHTS UNDER THE DATA PRIVACY ACT

You have the right to:

 • Be informed about how your data is processed

 • Access your personal information

 • Correct/rectify inaccurate or outdated information

 • Object to processing

 • Withdraw consent at any time

 • Erase or block your personal data (when applicable)

 • Data portability

 • File a complaint with the National Privacy Commission

To exercise your rights, you may contact our Data Protection Officer (DPO).

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6. HOW WE PROTECT YOUR DATA

We implement technical, organizational, and physical measures, including:

 • Password-protected systems

 • Encrypted storage and files

 • Access limitations to authorized personnel only

 • Secure document disposal

 • Antivirus protection and firewalls

 • Regular compliance monitoring

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7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy to comply with legal requirements or improve our processes. Updates will be announced through our official channels (website, email, or office postings).

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8. CONTACT OUR DATA PROTECTION OFFICER (DPO)

For questions, clarifications, concerns, or requests regarding your data, please contact:

Data Protection Officer (DPO)

[Full Name]

[Company Name]

[Email Address]

[Mobile Number]

[Company Address]